LEGAL

Terms of Service

Last updated: 2026

1. Acceptance of Terms

By accessing or using TsuNovix Systems ("Company", "we", "our", "us") services, including AI agents, automation tools, consulting, and software platforms ("Services"), you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you must not use our Services.

2. Description of Services

TsuNovix Systems provides:

  • AI automation solutions
  • AI agents (voice, chat, and workflow automation)
  • SaaS platforms and integrations
  • Consulting, implementation, and training

These Services may include AI-generated outputs, automated decision-making, and third-party integrations.

3. AI Disclaimer

Our Services utilize artificial intelligence and machine learning technologies.

You acknowledge that:

  • AI-generated outputs may not always be accurate, complete, or reliable.
  • AI should not be relied upon as the sole source of truth.
  • You are responsible for reviewing and validating all AI-generated outputs.

We are not liable for:

  • Decisions made based on AI-generated outputs.
  • Errors, omissions, or AI hallucinations.

4. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations.
  • Process sensitive data without proper authorization.
  • Generate harmful, abusive, fraudulent, or misleading content.
  • Attempt to reverse engineer or exploit our AI models or software.

Misuse of AI, particularly involving personal or sensitive data, is strictly prohibited and may result in suspension or termination of your access.

5. User Responsibilities

You are responsible for:

  • The accuracy of any data you provide.
  • Obtaining any required customer consent for AI calls, messages, or communications.
  • Complying with all applicable laws, including HIPAA, GDPR, TCPA, or other relevant regulations.

6. Data & AI Usage

You grant us a limited license to:

  • Process your data as necessary to provide our Services.
  • Improve system performance unless you have opted out where applicable.

We do not:

  • Sell your data.
  • Use sensitive data without appropriate authorization.

7. Intellectual Property

  • All AI systems, software, frameworks, and related intellectual property remain the property of TsuNovix Systems.
  • You retain ownership of your own data.
  • Unless otherwise restricted, you may use AI-generated outputs commercially.

8. Third-Party Integrations

Our Services may integrate with third-party platforms including:

  • CRM platforms (e.g., GoHighLevel)
  • Telephony providers (e.g., Twilio)
  • PMS systems (e.g., Denticon, Weave)

We are not responsible for failures, outages, or policy changes affecting third-party services.

9. Payment & Subscription

  • Services may be billed monthly, annually, or based on usage.
  • Payments are non-refundable unless otherwise stated in writing.
  • Failure to make payment may result in suspension or termination of Services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, TsuNovix Systems shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of revenue, business opportunities, or data.
  • Outcomes resulting from AI-generated recommendations or decisions.

11. Indemnification

You agree to indemnify, defend, and hold harmless TsuNovix Systems from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of our Services.
  • Your violation of these Terms.
  • Your infringement of any law or third-party rights.

12. Termination

We reserve the right to suspend or terminate your access if:

  • You violate these Terms.
  • Misuse of AI or our Services is detected.
  • Continued access presents legal or security risks.

13. Changes to These Terms

We may update these Terms at any time. Your continued use of our Services after any changes constitutes acceptance of the revised Terms.

14. Contact

If you have any questions regarding these Terms of Service, please contact us:

Email: [email protected]
Location: Marlton, New Jersey, USA